FAQ
Frequently Asked Questions
1. What payment methods do you accept? We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also offer secure payment options through PayPal.
2. How can I track my order? Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track the status of your order on the carrier's website.
3. Do you offer international shipping? Yes, we offer shipping to select international destinations. Please note that additional customs fees, taxes, and duties may apply to international orders, and are the responsibility of the recipient.
4. What is your return policy? We offer a 30-day return policy for eligible items. Items must be unused and in their original packaging. Please see our Return Policy for more information.
5. How do I contact customer service? You can contact our customer service team by phone at [Customer Service Phone Number] or by email at [Customer Service Email]. Our team is available Monday to Friday from 9:00 AM to 5:00 PM (EST).
6. Do you offer wholesale pricing? Yes, we offer wholesale pricing for qualified retailers and businesses. Please contact us at laststandsurvivalstore@gmail.com for more information on our wholesale program.
7. Can I change or cancel my order after it has been placed? Once an order has been placed, changes or cancellations may not be possible. Please contact our customer service team as soon as possible if you need assistance with your order.
8. How do I sign up for your newsletter? You can sign up for our newsletter by entering your email address in the subscription form located on our website. Stay updated on new products, promotions, and exclusive offers!
9. Are your products covered by a warranty? Many of our products are covered by manufacturer warranties. Please refer to the product description or contact us for information on specific warranties.
10. Do you offer gift wrapping services? At this time, we do not offer gift wrapping services. However, our products are carefully packaged to ensure safe delivery.